Frequently Asked Questions
Everything you need to know about shopping with Rocket Dog.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Simply visit our returns portal to start the process.
How do I track my shipment?
Once your order ships, you will receive an email with a tracking link. You can also track your status directly through your account dashboard.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring according to the instructions provided to ensure the perfect fit.